Delivery Area

We offer a flat- rate delivery price for the Hills and North Rocks areas, if your suburb isn’t listed below you can enter your suburb in the cart when you check-out for your areas delivery price.

Same day delivery Cut off time

We offer same- day delivery for all orders placed before 2pm (AEST) Monday to Friday and 12pm for same day delivery on Saturday.

Hours We Deliver

All orders will be delivered between 9am and 5pm, Monday to Saturday. We do not deliver on Sunday’s or Public holidays with the exception of Mother’s Day.

Delivery Fee

We offer a flat rate of $14.95 for all local deliveries, for deliveries outside of these areas please enter your suburb in the cart to view the appropriate delivery price.

Flower Merchants cannot guarantee a specific delivery time. If you have a special request please not this down in the delivery notes area and we will make every attempt to fulfil your request but cannot guarantee it. Early or timed deliveries may incur an additional delivery charge.

Delivery Process

All deliveries will be made during business hours, it is not our usual process to call prior to delivery unless specifically instructed to do so. If the recipient is not home we will leave the flowers in a safe place at the front door if our drivers deem this appropriate.

If there is no safe place to leave the flowers we will leave calling card at the front door or letterbox to arrange a time for re-delivery, additional charges may apply.

If we are delivering to an apartment block please make sure that a contact number for the recipient is supplied as access to most apartment blocks is difficult where they have security doors.

If you have supplied us with an incorrect address we will make all attempts to assist in finding the correct one, if the flowers have been delivered to an incorrect address based on the information provided in the order we are unable to accept responsibility for this loss.

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